Frequently Asked Questions
10 General Frequently asked Questions
Our stores working hours are 9.00-19.00, Wednesdays and Saturdays 9.00-15.00. Sundays and public holidays we are closed.
In the event that you have placed an order and you would like to cancel, you can do so within 2 hours by calling us on 22 251170 during business hours or alternativly you can send us an email at [email protected] in the event that its outside our working ours.
Once we receive your payment, we process orders within 24 hours, excluding weekends and public holidays. If your payment method is Bank Transfer, we would need to receive the amount in our account before we can dispatch your order. Order With Cash on Delivery payment method will be dispatched within 24 hours.
We offer delivery with ACS courrier or alternatively if you live in Nicosia, you may collect your order from our store.
Yes, we offer delivery to your home or work place, unless your delivery address is in rural areas where the courier does not deliver. In such situations you will have to collect from your nearest ACS courier.
Delivery cost for Cyprus on all orders above 45.00 Euros is free of charge. Any orders below the value of 45.00 Euros is charged at 3.50 Euro and is delivered to your nearest ACS Courier office.
New lower shipping rates to Greece!
9,90€ for orders upto 50€
8,00€ for orders upto 85€
5,00€ for orders upto 100€
FREE for orders above 100€
For the Rest Of Europe shipping rates start from 4.99 Euro, depending on weight which is calculated on the shopping cart page.
No, you can choose between the following payment methods: Cash on delivery, credit card, bank deposit, pickup from store (pay directly on pick up point)