Returns & Cancellations

If you wish to return a product for any reason, you can do so, within 14 days of the date of receipt, as long as it is in the original condition in which you received it, ie the packaging or the product must not be tampered or used.

In the event that the return is not made within 14 calendar days from the date of receipt or if some of the return conditions are not met, has the right not to accept the products back and not to replace them.

Any products that have been opened or used, are not eligible for return.

Return shipping costs are borne by you while your original purchase amount, excluding shipping is refunded via your bank account with a bank deposit, while if the payment is made by credit card the amount is refunded there. 

In any case of product return, do not forget to notify of your intention (within the 14-day period mentioned above) and to request an RMA from your account dashboard.